Terms & Conditions
General
By accessing and using the services of the Casino, you acknowledge that it is your responsibility to understand and comply with the online gambling laws applicable in your jurisdiction. Before creating an account or placing bets, ensure that participation in online gaming is lawful in your place of residence.
Changes to the Terms & Conditions
The Casino reserves the right to revise or update these Terms & Conditions at any time. Any modifications will be communicated to players before they take effect. We strongly encourage players to review this page regularly to stay informed about the latest updates and requirements.
Eligibility to Play
The Casino only accepts players from regions where online gambling is legally permitted. It is your responsibility to confirm the legality of online gambling in your area before joining. Players must be at least 18 years old or meet the minimum legal age for gambling in their jurisdiction, whichever is higher. Proof of age may be requested at any time, and failure to meet the requirement may result in account suspension.
Game Availability
Certain games may be restricted based on provider policies or regional regulations. Attempting to bypass these limitations through VPNs or other methods constitutes a breach of the Terms and may lead to account closure and forfeiture of winnings. Some regions may also be excluded from jackpot eligibility on specific titles. In addition, players from Canada may not access games supplied by NYX.
Accepted Currencies
The Casino supports multiple currencies for deposits and withdrawals, including GBP, EUR, USD, CAD, AUD, TRX, BCH, XRP, USDT, DOGE and LTC.
Taxes and Fees
Players are solely responsible for reporting and paying any taxes, fees or financial obligations associated with their winnings in accordance with local laws.
Game Rules
Players must ensure they understand the rules of each game before participating. Reviewing the theoretical RTP (return-to-player) percentage for each game is also recommended to make informed decisions.
Disclaimer of Liabilities
By accepting these Terms, you acknowledge that gambling involves financial risk. The Casino is not responsible for any losses incurred during play. We are also not liable for technical issues, including hardware failures, software malfunctions, or unstable internet connections that may interrupt gameplay.
If a wager or transaction is processed incorrectly, the Casino may void affected bets or recalculate them under correct terms. Mistaken credits — such as bonus funds, deposits or winnings — remain the property of the Casino and must be returned. Withdrawn funds obtained through such errors may be reclaimed, and players are required to notify the Casino promptly.
These Terms & Conditions form the binding agreement between the Casino and its users. Information provided by the support team is for clarification only and does not override these Terms. In the event of discrepancies between translations, the English version takes precedence.
Player Account Use
Players are allowed only one account. Duplicate accounts may be closed, and associated winnings removed. Third parties, including minors, must not access your account under any circumstances. All gameplay must be for personal use; commercial exploitation is prohibited.
Anti-Fraud Policy
The Casino employs strict anti-fraud measures. If a player is suspected of engaging in cheating, collusion, fraudulent transactions, multi-accounting, using illegitimate funds, initiating chargebacks or other unfair practices, the Casino may suspend the account and halt payouts without prior notice. Relevant authorities may also be notified.
The Casino does not tolerate advantage play. Abuse of bonuses or promotional offers, use of stolen cards, falsified documents, or low-risk betting patterns — such as covering most roulette outcomes — may result in voided winnings and account closure. Verification documents may be requested in Latin or Cyrillic alphabets, and video verification may be required if necessary.
Any attempt to manipulate the system may lead to withheld payments and potential legal action. All deposits must be wagered at least three times before withdrawing funds linked to those deposits. If multiple deposits are made without gameplay, the total amount must be wagered before requesting withdrawal.
Depositing
The Casino supports numerous payment methods, including major card providers and alternative solutions. Minimum deposit amounts vary by currency and payment type. Third-party deposits are prohibited; funds must originate from accounts registered in your name. Violations may result in confiscation of winnings and refund of the original deposit.
Cryptocurrency deposits made through Coinspaid may not support deposit limit settings; players wishing to set limits must use alternative payment methods.
Withdrawal Policy
Minimum withdrawal amounts depend on the chosen payment method. The Casino may request identity verification before processing withdrawals. Failed verification may result in account closure. Currency conversions may occur for non-GBP transactions, depending on banking or payment system rates.
Bank transfer withdrawals typically require 5–7 business days and may incur intermediary fees. Withdrawal limits are applied daily, weekly and monthly. Large winnings may be paid in instalments. The Casino’s internal currency is GBP, and no interest or currency exchange services are provided.
Refund requests must be submitted within the specified timeframe, and only up to the deposited amount can be returned via credit card. Additional winnings or bonuses will be deducted before refund processing.
Dormant Accounts
Accounts with no login activity for 12 consecutive months are considered dormant. A monthly maintenance fee will be charged to accounts with remaining balances until reactivated or emptied.
Dispute Resolution and Complaints
Players experiencing issues with payments, bonuses or responsible gaming tools should contact Support. Complaints will be reviewed and escalated if necessary. If unresolved, players may contact relevant regulatory bodies. In case of discrepancies between game outcomes and server logs, server records prevail.
Other Provisions
The Casino may modify or discontinue any games, promotions or events without prior notice. These Terms serve as the governing agreement between the Casino and its players. If support staff guidance conflicts with these Terms, the Terms & Conditions take priority.